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Lab Tests FAQs

Labs from our lab partners are an important aspect of treatment at Waller Wellness Center. They provide the “evidence” for diagnosing medical conditions and providing effective treatment. Here are common questions concerning labs:

Q: When do I complete my labs?

A: After your first visit, please complete the labs immediately, so we can get the results in a timely manner. After any follow-up appointment, please complete your labs 4 weeks prior to your next appointment. This allows time for processing, reviewing your results, and any unexpected delays.

Q: How do I complete the NutrEval FMV©Test Kit, from Genova Diagnostics?

A: This kit requires you to obtain your own lab specimen prior to coming in for a blood draw at Waller Wellness. For instructions on specimen collection, please click below:

NutrEval FMV Test Kit Instructions

Q: Will you provide me with copies of my labs?

A: In an effort to reduce paper consumption and redundancy, we will no longer supply paper lab results. We will continue to provide the “flow sheet” which tracks the key results pertinent to your specific health condition.

Q: How can I obtain copies of my own labs?

A: Most major labs (Quest, Beaumont, etc.) have online portals to access your results. They are usually available for review about 10 days after collection.

Q: What if my lab results indicate “out of normal ranges? Should I be alarmed and call you?

A: As much as we’d like to, we are unable to provide telephone support to answers questions regarding the results prior to your appointment. Please note the following:

  • Lab results outside the “normal” range are rarely a cause for undue concern, and are always discussed in detail at your follow-up visits.
  • If there are any labs requiring immediate or urgent attention, we will call you.
  • If you feel you must discuss your results before your scheduled visit, please call us to move up your appointment.

Accessing Your Lab Results

Many laboratories now offer the patient access to their records as they become available. As a result, Waller Wellness Center will no longer be providing hard copies of records at office visits unless the reports are unattainable by electronic means. Any records unattainable will still be provided (such as thermography results, results from smaller labs, etc).

Please utilize the following information to access your facility’s laboratory results. If your facility is not listed, please call or visit their website to inquire about online means of accessing results, as most facilities now offer this service.

 

Laboratory Name Website General Instructions
Genova Diagnostics https://www.gdx.net/patient-reporting/search Input required identification information for access to results. Results are available to patients 10 days after completion of analysis.
Quest Diagnostics https://myquest.questdiagnostics.com/web/home – Select “Sign Up” followed by “Register Now”. Enter the required personal information and follow additional prompts.
– After registering, for future visits, you will only need to visit MyQuest and select “Login” at top right.
Beaumont Hospital https://www.mybeaumontchart.com/mychart/ You may request access to myBeaumontChart at your next visit and you will be issued an access code. Alternatively, you may request access online without an access code. Links to both means of signing up are available to the right under “New User?” Follow the prompts and give your information to receive access.
St. John-Providence http://www.stjohnprovidence.org/mysjphealth Enrollment is available when scheduling your appointment. Please call (1-866-501-3627, option 3) for assistance if you did not enroll before your appointment.
Henry Ford Health System http://www.henryford.com/body.cfm?id=57389 – Select “Request an activation code” to the right and input required identification information.
– After receiving an activation code, select “Activate your account” and follow prompts.
– After completing registration, for future visits, select “Log in now”.
University of Michigan Health https://www.myuofmhealth.org/MyChart-PRD/ – Select the “Sign Up Now” button to the right and follow the prompts.
– After registering, for future visits, you will only need to login with your Username and Password to the right of the homepage.
St. Joseph-Mercy Health System http://www.stjoeshealth.org/patientportal Enrollment is available when scheduling your appointment. Please call (1-800-324-8163) for assistance if you did not enroll before your appointment.
McLaren Health Care http://www.mclaren.org/main/mymclarenchart.aspx – Select a link to the right which corresponds to your location. Then, select “Register here” at the bottom of the page to create an account as a Patient. Enter the required personal information and follow additional prompts.
– After registering, for future visits, you will only need to select your location link then login with your Username and Password.
Detroit Medical Center https://dmc.iqhealth.com/ Registration for the DMC Patient Portal is only available in-person. Please inquire about this service at your next draw or visit.
LabCorp https://patient.labcorp.com/public/publicweb/patienthome.aspx Please review THIS BROCHURE for help registering for an account.

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